Who we are

Suggested text: Our website address is: https://aaryavedicsansthan.com.

. Return & Refund Policy

Eligibility for Returns

• Products must be unused, unopened, and in the original packaging.
• Returns are accepted within 15 days from the date of delivery.
• Items such as personal care products, opened Ayurvedic supplements, or perishable goods cannot be returned.

How to Initiate a Return

• Contact our customer service at [aaryavedicsansthan9@gmail.com] or [9131398712] to request a return.
• You will need to provide proof of purchase and details of the product.
• Once the return is approved, you will receive shipping instructions.

Refund Process

• Upon receipt and inspection of the returned item, we will notify you of the status.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 working  days.

Non-refundable Items

• Shipping fees are non-refundable.
• Customized products, clearance items, and health-related products like opened supplements are not eligible for a refund.

2. Shipping Policy

Shipping Times

• We process orders within 7 business days after payment is confirmed.
• Standard shipping time varies from 3-7 business days depending on your location.

Shipping Charges

• Shipping charges vary based on the total weight of the package and the destination.
• Free shipping is available on orders (if applicable).

International Shipping

• We ship internationally to select countries. Please note that international orders may incur additional customs fees, duties, or taxes, which are the responsibility of the customer.

Tracking Orders

• Once your order is shipped, you will receive an email with tracking information.

3. Cancellation Policy

Order Cancellation

• Orders can be canceled within 24 hours of placing the order.
• After this period, the order may be processed, and you may need to initiate a return instead.

How to Cancel an Order

• To cancel your order, please contact our customer service at [aaryavedicsansthan9@gmail.com] or [9131398712].
• Once the order is canceled, you will receive a confirmation email. If a refund is applicable, it will be processed to your original payment method.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact our support team within 2 days of receipt. We will guide you through the replacement or refund process, based on your preference.

5. Customer Support

For any further assistance or questions about our policies, feel free to contact us at:

• Email: aaryavedicsansthan9@gmail.com
• Phone: 9131398712